Free Shipping on All Orders - Limited Time Only!

FAQs

Q- How much is shipping?
A- 
We Offer FREE Express Delivery: To the USA and the Rest of the World.

Q- How long does shipping take?
A- Our fulfilment warehouse despatches all orders are despatched within 1-3 business days.

A- Orders take 7-14 business days to arrive at their destination. Some high-demand products can take up to 20 business days.

Q- Where is my order?
A- 
You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q- What is my tracking number?
A: 
This is how you will be able to track your order. Your tracking number is sent via email and will be available 2-3 days after your order is placed. Contact support if you haven’t received your tracking number 5 days after placing your order.

Q - I've lost my tracking number. What can I do?
A:
 Contact us at info@trekore.com with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- 
If you need to change your order, you will need to contact us within 12 hours of placing the order.

We Can Change:

- Your delivery details
- Your name
- Your email
- Your phone number

Q- How can I cancel my order?

A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped.

Q - What is your return policy?
A:
 Please see our refund and Return Policy 

Q - Who do I contact if there's something wrong with my order?
A:
 If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@trekore.com

Contact us
Please contact us at info@trekore.comand we'll get back to you within 24hrs!