FAQs
Q- How much is shipping?
A- We Offer FREE Express Delivery: To the USA and the Rest of the World.
Q- How long does shipping take?
A- Our fulfilment warehouse despatches all orders are despatched within 1-3 business days.A- Orders take 7-14 business days to arrive at their destination. Some high-demand products can take up to 20 business days.
Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent via email and will be available 2-3 days after your order is placed. Contact support if you haven’t received your tracking number 5 days after placing your order.Q - I've lost my tracking number. What can I do?
A: Contact us at info@trekore.com with your full name and mailing address, and we will resend your confirmation number.Q- How can I make changes to my order?
A- If you need to change your order, you will need to contact us within 12 hours of placing the order.We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone numberQ- How can I cancel my order?
A- You must contact us within 12 hours.
-We cannot cancel your order once it has already been shipped.Q - What is your return policy?
A: Please see our refund and Return PolicyQ - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@trekore.comContact us
Please contact us at info@trekore.com, and we'll get back to you within 24hrs!